FAQ

Operating in Sydney, Melbourne, and Brisbane, we provide a wide range of orthodontic treatments across Australia.

We operate in multiple countries, including Malaysia, Singapore, Thailand, the Philippines, Hong Kong, Australia, Germany, and the UK.

We are open daily from 10 AM to 7 PM, Monday to Sunday.

You may contact us through Whatsapp or email at info.au@drclearaligners.com.

Our aligners are made from a multi-layered material designed for strength, flexibility, and durability. They feature a secure inner layer, a stress-absorbing middle layer, and a protective outer shell for long-lasting clarity.

There is no age limit for treatment, but it’s most suitable for teenagers and adults whose dental structure is fully developed. Children’s developing jawbones can make it harder to achieve the desired outcome, while seniors may need an assessment to determine suitability based on jawbone health and stability.

Absolutely! Invisible aligners are an effective, discreet orthodontic solution that gradually aligns teeth using custom-made, transparent aligners. They’re more comfortable than traditional braces.

Our invisible aligners gently shift your teeth using a series of trays, each making slight adjustments. Switching them as directed leads to a gradual transformation towards your ideal smile.

Clear aligners do not use wires or metal brackets, making them more comfortable and nearly invisible. They can also be removed for eating and maintaining oral hygiene more easily.

Every order begins with a Smile Assessment. Once you have done your Smile Assessment, we will be able to determine if you are a candidate for the treatment.

Yes, they can be used for gap teeth. In fact, this is one of the most common reasons people choose clear aligner treatment.

Yes, clear aligners can effectively correct overbite by gradually shifting teeth into proper alignment.

Yes. They can gradually move the upper teeth forward and the lower teeth backward to create a more even bite and improve the overall appearance of the smile.

Switching from traditional braces to invisible braces mid-treatment is a decision that should be made in consultation with your orthodontist.

In some cases, it may be possible to transition, but it depends on various factors such as the stage of your current treatment, the complexity of your orthodontic needs, and the recommendation of your orthodontist.

Yes, aligners can be used on just the upper or lower teeth. Retainers or passive aligners may be needed on the untreated arch to maintain alignment during treatment.

Yes, your case is thoroughly reviewed by licensed dentists and orthodontists. With their expertise in orthodontics, they assess your needs and create a personalised treatment plan to ensure safe and effective results for your smile.

Yes, you can wear aligners with dental implants. However, it’s crucial to consult your orthodontist and dentist to ensure the implants are stable and won’t interfere with your treatment.

Yes, in many cases, you can undergo invisible aligners treatment while having wisdom teeth. However, it's essential to consult with your orthodontist to assess your specific situation and ensure the best course of action.

As recovery time varies among individuals, check with your oral surgeon when it is safe for you to undergo clear aligners treatment.

The suitability for clear aligners treatment will be determined based on your dental condition and treatment goals.

In some cases, additional dental procedures may be recommended to address missing teeth before or during clear aligner treatment. Contact our Smile Consultants for personalised guidance on your specific situation.

Yes, you can wear aligners if you have veneers. However, it's crucial to inform your orthodontist about any existing dental work, including veneers, before starting aligner treatment. They can assess your situation and guide you to ensure compatibility and a successful treatment plan.

It’s generally recommended to avoid procedures like fillings or veneers during aligner treatment, as they can alter tooth shape and affect aligner fit. However, treatment may be necessary for emergencies like root canals. Consult your orthodontist beforehand to ensure it doesn’t interfere with your aligner progress.

Yes, you can see a preview of how your smile will look using our 3D imaging software. We will show you how your teeth will move throughout the treatment process and how they will look once the treatment is complete.

You will be getting your aligners set, an instruction manual, an aligner hook, chewies, and an aligners case.

Our clinic specialises in providing orthodontic solutions to straighten your teeth. Currently, we offer:

• Invisible Braces
• Metal Braces
• Retainers

Our aligners treatment costs starts from AUD 1,950.

We offer two convenient packages: a one-time payment of AUD 1,950 or various instalment plans. Pricing is discussed once your treatment plan is established.

We accept Cash, Credit Cards, Direct Banking, e-wallets, and more.

Yes, there are a few additional costs that may be included with invisible braces treatment. These include:

• X-rays: You may need to get X-rays before you start clear aligner treatment.
• Retainers: They are necessary to keep your teeth in their new position after you have finished clear aligner treatment. Prices begin at AUD 250.

Our retainers start from AUD 250 for 1 set. For more details or to place an order, reach out to one of our Smile Consultants who will be happy to assist you.

No, you can't skip the Free Smile Assessment! This step is very important for our Invisible Braces – it helps us figure out exactly what your teeth need. It's quick, easy and free. So, let's get that assessment done for the perfect smile journey!

Our team typically reviews Free Smile Assessments promptly. You can expect to hear back from us within 24 to 48 hours.

Absolutely. We take your privacy seriously. The information provided during the Free Smile Assessment is kept strictly confidential and is used solely to evaluate your case and tailor a personalised treatment plan.

Getting started begins with a free smile assessment and consultation, where our dental professionals evaluate your oral health and discuss your goals.

Next, we use advanced 3D scanning to create a precise model of your teeth and design a personalised treatment plan. After your approval, we fabricate your custom invisible braces.

Your aligners will be delivered to you by mail, and you’ll have regular remote check-ups to monitor your progress and ensure everything stays on track.

With aligners, you will get your new smile in an average of 6-9 months!

Clear aligner treatment is safe and effective, but temporary side effects may occur, such as:

• Discomfort or soreness
• Speech difficulties
• Ulcers

To minimise them:

• Wear aligners as prescribed
• Keep them clean
• Maintain good oral hygiene

Consult your orthodontist if side effects persist.

When you first wear invisible aligners, you may feel some soreness—this is completely normal and a sign they’re working to move your teeth. The discomfort typically fades within a few days.

Yes, invisible braces can cause a temporary lisp as they may slightly alter tongue and lip positions, affecting speech. However, this usually resolves within a few weeks as you adjust to the aligners.

Yes, wearing your invisible braces for 20–22 hours daily is essential for optimal results. Remove them only for eating, drinking, brushing, or flossing to ensure they work effectively to straighten your teeth.

In such cases, use a chewie by biting down on it for 5-10 minutes. This should help seat the invisible braces properly.

Your aligners are designed for precise tooth movement and may not fully cover your molars. As long as they fit snugly and cover at least one-third of your molars, they are working effectively.

You will need to wear each aligner tray for 10 days before changing to another aligner tray. Or, you can also check your treatment progress by downloading our App on Google Play Store (Android) or App Store (iOS).

If you miss a day of wearing your aligners, don’t worry! Simply start wearing them again as soon as you remember. Consistency is key, so aim to wear them daily for the recommended hours to stay on track with your treatment.

Do contact us right away so we can advise you on the next step. In the meantime, you may wear the previous aligner to ensure your teeth do not shift back to their original position.

No, it is not advisable to eat with your invisible braces on. This helps prevent damage to the aligners and allows you to enjoy your meals without any restrictions. After eating, remember to clean your teeth thoroughly before putting the aligners back in place.

You can only drink plain water with aligners on. Other drinks, such as tea and coffee, may leave a stain on your aligners.

Clean your aligners regularly, ideally after every meal or snack. This keeps them clear, free of bacteria and supports good oral hygiene.

While water suffices for regular cleaning, for a deeper clean, use cleaning tablets.

It is not advisable to use mouthwash or toothpaste to clean your invisible aligners as the chemicals can damage them.

If you notice staining or discolouration on your clear aligners, try using our cleaning tablets. This can help to remove the staining.

After completing your aligner treatment, you’ll need to wear retainers to maintain your new smile and prevent your teeth from shifting back.

Wear your retainers for 22 hours a day (except for eating and drinking) for the first 3 months. After that, you may be able to switch to wearing retainers only at night.

With proper retainer usage and care, the results of your treatment can last a lifetime. Wearing your retainers consistently will help prevent teeth from shifting back to their old positions.

Yes, in some cases, additional aligners may be needed to address minor adjustments or refinements after completing the initial treatment. However, you will need to meet up with our dental professionals first to discuss any further modifications needed to achieve your desired results.

At Dr Clear Aligners, we stand behind the effectiveness of our aligners treatment. We offer a 1-year Treatment Guarantee, ensuring that you are satisfied with the results of your aligners treatment. Terms and conditions apply.

We cover any unwanted tooth movement for 365 days after treatment, provided you follow your treatment plan and wear your retainers as directed.

If eligible, you can visit our clinic or use an Impression Kit to assess misalignment, and our orthodontic team will create a new treatment plan. This guarantee only applies to teeth included in your original plan and may be voided by dental procedures, external factors, or bonded retainers.

1. Wear your retainers: Use the retainers provided by Dr Clear Aligners to maintain your results. Wear them full-time for the first 3 months, then nightly after that.
2. Upload progress photos: Submit teeth progress photos at months 1, 3, 6, and 12 through our dental app to track your alignment and maintain guarantee eligibility.

Here's a step-by-step guide on how to use the aligner hook:

1. Gently insert the hook end of the tool into the aligner, reaching the area where it covers the teeth.
2. With the hook in place, apply mild force in a downward or upward motion, depending on the location of the aligner on your teeth.
3. The gentle pulling action of the hook helps dislodge the aligner, making it easier to remove without causing discomfort.

Chewies are soft, malleable tools that help seat your invisible aligners properly. Your aligners will fit snugly if you bite down on them with your aligners.

It’s simple! With your aligners on, bite down on the chewies for 5 to 10 minutes. This helps your aligners fit more snugly against your teeth.

To effectively clean your aligners, follow these simple steps:

1. Drop one cleaning tablet into a glass of water.
2. Place your aligners into the solution and let them soak for 15 minutes.
3. Remove the aligners, rinse them thoroughly, and allow them to dry.

Yes! The cleaning tablets are made to effectively clean retainers as well.

Yes, they can also be used to clean dentures. Follow the same soaking process of dropping a tablet into a glass of water, placing the dentures in, soaking for 15 minutes, and then rinsing and drying.

The dental case is designed to hold one set of invisible braces comfortably.

You can clean them by using water and mild soap. Simply rinse the case under running water and apply a small amount of mild soap, gently scrubbing if necessary. After washing, rinse thoroughly and let it air dry completely before use.

Firstly, brush your teeth. Then, apply the whitening gel to the first 8 teeth in the upper and lower rows. Next, bite on the mouthpiece provided in the kit and switch on the device. You will need to wait for 16 minutes. Afterwards, rinse your mouth and the mouthpiece.

Also, remember to avoid direct contact of the gel with the gum or salivary flow.

You may notice results within a few weeks, but this varies based on your starting shade and usage frequency. Follow the instructions for best results.

No. Avoid use if you are pregnant, breastfeeding, under 12, or wearing metal braces. It is not suitable for those with defective enamel, exposed dentin, severe tetracycline stains, or decayed teeth.

The mouthwash is available in a package containing 30 sachets, making it convenient for you to bring anywhere!

No, the mouthwash is not intended as a replacement for regular brushing.

Yes, the mouthwash is suitable for individuals with sensitive teeth or gums. Its alcohol-free formulation is designed to be gentle on the gums while providing effective oral care.

Yes, the mouthwash has a minty fresh flavour enhanced with Camellia Sinensis extract and Mentha Arvensis leaf oil. The formulation also includes cucumber extract and hydrogenated castor oil, providing a refreshing and invigorating experience.

Our Sonic Toothbrush has high-frequency vibrations to produce rapid bristle movements, providing a more thorough and effective clean compared to a regular toothbrush.

The light indicators serve as a guide for the three-speed adjustments of the toothbrush:

• White light: Indicates sensitive cleaning mode.
• Blue light: Indicates basic cleaning mode.
• Green light: Indicates deep cleaning mode.

These lights help you easily identify and select the desired cleaning intensity for your oral care routine.

Our sonic toothbrush boasts an impressive battery life, lasting up to 60 days on a single charge. This long-lasting performance ensures convenience and reliability for your oral care routine.

If you have sensitive gums, our spearmint toothpaste is a suitable choice. It is specially formulated to be gentle on the gums while providing effective oral care. The mild spearmint flavour offers a refreshing experience without irritating sensitive gums.

The difference is that the flavour of spearmint toothpaste offers a refreshing and mild taste compared to other mint flavours. Spearmint is known for its subtle and sweet undertones, making it a popular choice for those who prefer a gentler minty sensation.

Your aligners kit will be shipped within 4 weeks. For any shipping concerns, contact us at info.au@drclearaligners.com.

If you have received the wrong product, please reach out to our customer service team to request a refund or an exchange. They will promptly assist you with your request.